ATPVBAEN.XLAM!Regress  64 bit crash after win 8.1 update

everytime i run the above command since an update to win 8.1 last night, excel crashes, no error messages.

I've repaired, quick and online, removed, reinstalled, downloaded fixits uninstall that cleans the registry and reinstalled. nothing works.

only  this one command won't work and it works on other machines with no issues. have latest updates for win 8.1 and excel office 365

February 14th, 2015 8:31am

Hi Appraiser Genie,

I found you have posted the similar thread a few days ago, I suppose they are the same issue. As Ethan said, we need to collect the event logs and see if any related error is logged.

On the other hand, we have not received the related issue report about the updates of Windows 8.1 in Feb. Thus, I can't confirm this issue causes by these updates. I recommend you remove these updates to check if this issue still occurs.

If you have any update, please feel free let us know.

Regards,

George Zhao
TechNet Community Support

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February 16th, 2015 8:30pm

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